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MarkView Useful Information and Links for Administrators
What are some recommended tools and information MarkView administrator users should have?
User's Menu is Missing the Accounting Tab for One Invoice Reassigned to Her
One user's menu is missing Accounting for a single invoice.
A Recycled Connector Validation Workflow Work Item Remains in KAMV Interface Processing Error Queue
One invoice continues to appear in the Kofax Analytics Interface Processing Error queue despite being recycled.
Using IDPs which will not allow for multiple entities in an application for SAML Single Sign On (SSO) Configurations
Some IDPs such as Okta do not allow multiple entities or audiences in the same application. As such the only way to configure the IDP to support MarkView 7 metadafiles is to create 7 separate applications. This requires 7 metadata files to…
Where can I see information related to security, compliance, and privacy information for Tungsten Automation and it's product suite or how can I request assistance in filling out a security questionnaire
Where can I find information on security, compliance, and privacy for Tungsten Automation and its product suite?
How to reopen a closed Support Case
How to reopen a closed Support Case?
Customizations: Adding, Updating, Troubleshooting and how to contact Professional Services
A problem has been encountered with a customization, or you are looking to add/create/update/modify/enhance a customization. How can this be resolved?
Lifecycle Policies and End of Support Dates
The Tungsten Automation Software Lifecycle Policy describes product release types and provides a policy on the related Support timeline for products.
Enhancement Requests
An Enhancement Request has been logged.
MarkView – Quick Links
(FAQ’s) Most common issues where knowledge can help
MarkView Panel missing after re-installing an earlier version of the MarkView Export Connector
MarkView had been upgraded, but the upgrade was reverted. Therefore, the version of the MarkView Export Connector corresponding to the later version of MarkView was uninstalled from the Kofax Capture machines and the earlier version was re…
Does Tungsten MarkView support EBS 12.2 Next Gen Tech Stack
Does Tungsten MarkView support EBS 12.2 Next Gen Tech Stacks?