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MFP Support Matrix (20494)
Tungsten Automation is committed to ensuring that our products work with the listed MFP models and addressing issues that arise when operating Tungsten Automation-branded clients deployed on these devices. We do not support the use of our …
Scanner Configurator
The Scanner Configurator lets you search for and review popular production scanner and MFP configurations for use with products. The Scanner Configurator also allows customers to search for legacy product information.
Where can I see information related to security, compliance, and privacy information for Tungsten Automation and it's product suite or how can I request assistance in filling out a security questionnaire
Where can I find information on security, compliance, and privacy for Tungsten Automation and its product suite?
How to reopen a closed Support Case
How to reopen a closed Support Case?
Customizations: Adding, Updating, Troubleshooting and how to contact Professional Services
A problem has been encountered with a customization, or you are looking to add/create/update/modify/enhance a customization. How can this be resolved?
Lifecycle Policies and End of Support Dates
The Tungsten Automation Software Lifecycle Policy describes product release types and provides a policy on the related Support timeline for products.
Enhancement Requests
An Enhancement Request has been logged.