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How to access subfolder ID of newly created subfolder on the subfolder validation form
First, we have a typed Folder, that has a sub-type - similar to a Batch (the root folder) that can hold several folders (the sub-folders).
'Prevent creating an empty job' functionality at Rescan stage
When looking for a way to prevent empty jobs from being created, the documentation points to the following functionality/property in a Scan Create New Job form: "Prevent creating an empty job" property of the Capture composite control
Canon Scanner Models Certified for Use with VRS 5.3
Which Canon scanner models have been certified for use with Tungsten/ VRS 5.3?
MFP Support Matrix (20494)
Tungsten Automation is committed to ensuring that our products work with the listed MFP models and addressing issues that arise when operating Tungsten Automation-branded clients deployed on these devices. We do not support the use of our …
How to mark a document invalid after splitting during validation
During Document Review, when we split a document, the new document is marked invalid as it has no document type,
VRS Product Release Information
This latest Fix Pack is also available for download from the Tungsten Automation Fulfillment Site.
ShareScan CVE-2026-68569
A vulnerability scan (Qualys QID 735215) reports CVE-2026-68569 against the Apache Tomcat 9.0 instance installed with eCopy ShareScan. The finding is rated Important by the Apache Software Foundation and Critical by Qualys, and it is raise…
ShareScan CVE-2026-65182
A vulnerability scan (Qualys QID 735210) reports CVE-2026-65182 against the Apache Tomcat 9.0 instance installed with eCopy ShareScan. The finding is rated Important by the Apache Software Foundation and Critical by Qualys, and it is raise…
ShareScan CVE-2026-65637
A vulnerability scan (Qualys QID 735213) reports CVE-2026-65637 against the Apache Tomcat 9.0 instance installed with eCopy ShareScan. The finding is rated Moderate by the Apache Software Foundation and Medium by Qualys, and it is raised o…
ShareScan - CVE-2026-65927
A vulnerability scan (Qualys QID 735207) reports CVE-2026-65927 against the Apache Tomcat 9.0 instance installed with eCopy ShareScan. The finding is rated Important by the Apache Software Foundation and Critical by Qualys, and it is raise…
ShareScan CVE-2026-68763
A vulnerability scan (Qualys QID 735238) reports CVE-2026-68763 against the Apache Tomcat 9.0 instance installed with eCopy ShareScan. The finding is rated Important by the Apache Software Foundation and Critical by Qualys, and it is raise…
Is a certain Windows Server Edition supported?
Which Windows Server version is supported with your Invoices and/or Collector version is available here:
batch manager fails with 50 batch classes or more selected in a batch filter
The batch manager fails with 50 batch classes or more selected in a batch filter.
VRS License Shows Inactive in Administration Console
VRS Administration Console shows the license state as Inactive, even though VRS is installed, running, and processing scan jobs correctly. The customer expects to see Active and assumes the license is broken or unlicensed.
Resistant AI dll - Too many failures/ Response status code does not indicate success: 404 (Not Found)
I have build simple logic to integrate dll into customer's processes and while I got response form RAI API for few documents (so there is no obvious issue with configuration etc.), now I'm getting error Too many failures (attempt 3) in job…
Unable to save information when manually creating work items in workflow
One user is unable to save information when manually creating work items in Tungsten Workflow (TNWF).
Auto Extract Locator Handwritten Text
If using Auto Extract Locator on documents that have handwritten text, you may notice inconsistent results,
ShareScan Docushare Connector Authentication Failure Against DocuShare 7.05
The ShareScan connector for the Xerox DocuShare connection fails when the "Test" button is used on the login configuration screen. The connector returns "Error Connecting to DocuShare Server: Logon Failed" while login through the DocuShare…
No Scanner error on scan form when switching to next document batch using WCS
No Scanner error on scan form when switching to next document batch using WCS.
Incorrect French translation of "Amount" in error messages
When configuring a Field formatter of type Amount, the word “Amount” is translated incorrectly to French in error messages that contain the word when the browser language is set to French - this can be seen when testing the formatter at de…