Results
Error message Invalid license key for product Global Enhancement Package generated when running /rse/us* namespace programs or transactions
Error message "Invalid license key for product Global Enhancement Package" is generated when running /rse/us* namespace programs or transactions
Worklist is not displayed in web application
Worklist is not displayed in web application.
Posted Document Shows Balance Due to Tax
Why is a posted document showing a balance equal to the PST tax amount?
PD AP - QR IBAN - READ_QRIBAN_PARAM of class /COCKPIT/CL_TOOLS_CH_PMNT - SAP method IS_CUST_ENABLED_QR of class CL_IDFI_VENDOR_EXT_UTILS - RESULT parameter changed.
This is a follow-up defect of PD note RSPDN1979135, which created method READ_QRIBAN_PARAM in class /COCKPIT/CL_TOOLS_CH_PMNT and hardcoded RV_IS_ENABLED as the receiving parameter of the dynamic call to CL_IDFI_VENDOR_EXT_UTILS=>IS_CUST_E…
After upgrading SAP Kernel it is not possible to Transfer invoices error 101 - no SAP ErrInfo available
After an SAP HANA Kernel patch is installed, invoices stop transferring into SAP. This has been observed across multiple integration paths, including:
SAP Flagged Potential Performance Issues on COCKPIT 1 eInvoicing for S4HANA Migration
The SAP team conducted a performance scan as part of the S/4 HANA migration. Several performance issues and improvement opportunities were detected and flagged for specific transactions and programs, specifically /COCKPIT/1 eInvoice.
Email-based approvals stops processing emails despite Tomcat service running
Email-based approval stops processing emails even when the Tomcat service is running. This does not seem to follow a pattern, but it can happen once or twice a week. This can result in emails remaining unprocessed. This recurring problem i…
Document 1 version details are deleted after user takes some action
Document 1 version details are deleted after user takes some action. Steps:
What is the Violation of the dual control principle error
What is the "Violation of dual control principle" error, what causes it, and what settings/configuration can we check?
How to request GEP license
Please email PSComponentsProgram@kofax.com to request the GEP license.
Where can I see information related to security, compliance, and privacy information for Tungsten Automation and it's product suite or how can I request assistance in filling out a security questionnaire
Where can I find information on security, compliance, and privacy for Tungsten Automation and its product suite?
How to reopen a closed Support Case
How to reopen a closed Support Case?
Customizations: Adding, Updating, Troubleshooting and how to contact Professional Services
A problem has been encountered with a customization, or you are looking to add/create/update/modify/enhance a customization. How can this be resolved?
Lifecycle Policies and End of Support Dates
The Tungsten Automation Software Lifecycle Policy describes product release types and provides a policy on the related Support timeline for products.
Enhancement Requests
An Enhancement Request has been logged.
The Vendor determination in PDAP continues althogh a valid vendor is found
Vendor determination handling is set to E
Inbound Monitor License Licensed Volume
The license file contains volume of only 1000 documents for Inbound Monitor (ZUGFERD) but it will be required more volume
PD AP - Profitability segment is not recognized as empty-SAP note 3320010
PD AP - Profitability segment is not recognized as empty after the data type of RKEOBJNR changed to CHAR in S/4HANA 2023 (SAP note 3320010)